Badnewsbearers

Bad News Bear(er)s Part 2: Don’t break the client relationship

The activity we will tackle in this blog installment is how to communicate the unfortunate news to the customer. Continuing from part 1; we have come up with a course of action to recover from a ship workers’ strike that pushed our delivery out by at least 7 weeks on a critical project that the Read more about Bad News Bear(er)s Part 2: Don’t break the client relationship[…]

Bad News Bear(er)s Part 1: How to react when faced with a critical project problem

There is always a sense of satisfaction when you complete a project, especially when it is a very successful project. However, as we know all too well, there will be problems. It is not a matter of if, but when. We must prepare as much as we can so that when an unforeseen event sets Read more about Bad News Bear(er)s Part 1: How to react when faced with a critical project problem[…]